Performance/Wellbeing Coaching

What is performance/wellbeing coaching and how can you use it in the workplace?

The State of Coaching and Mentoring 2022 report shows that 65% of HR professionals agree or strongly agree that coaching should be a part of their organisation’s strategy. 
Coaching, when done right, can be a key driver to companies success. A study shows that life, wellbeing or performance coaching can have a huge ROI. 
Coaching is based on the science of human motivation and behaviour. It’s incredibly powerful for increasing employee performance, fulfilment and wellbeing.
Coaching is the process of helping individuals or groups identify their strengths and areas for improvement to achieve their goals. It follows a four-step process.

  • Assessment. 
  • Outcome and Goals.
  • Purpose.
  • Actions.

There are many different approaches to coaching, but the fundamentals are always the same: help people achieve their goals by providing them with the tools, knowledge and motivation they require to reach their potential. 
You may think that Performance Coaching means coaching for high performers – in other words, people who, for whatever reason, have been identified as “star talent.”
Actually, performance coaching is about helping all people reach their full potential, in any area of their lives. 
The approaches and techniques used in performance coaching borrow heavily from the worlds of sport and the military – areas where optimal performance is key. performance coaching conversations usually start with finding out people’s “starting points” – their visions or life ambitions. Then, it moves on to explore the directions in which people need to move to achieve those visions, and the steps they need to take now to do so.

About Ian Mason

Having worked as a corporate executive for many years, the field of human behaviour has always been influential in maximising the potential in myself and my teams. This taught me that when you have motivated and inspired people, they will dramatically improve the way they perform in everything they do, leading to greater job and personal satisfaction, fulfilment and overall well-being.

I now work with companies as a freelance in house performance and wellbeing coach

As a qualified coach, I can help you reach your full potential, find your path, and achieve your outcomes. We are born with unique talents, ambitions, and motivations; I coach to bring those qualities in alignment with your outcomes and bring a strong sense of purpose and direction to your personal and business life. I help people address both their mindset and skill set.

 I assist people to identify and achieve their personal goals and outcomes and the challenges that can cause anxiety, fear, and stress. We work closely together to address and overcome any difficulties you might face.

I am an Internationally qualified IAPLC Life /Executive Coach, Performance Coach Master Practitioner of NLP, Tony Robbins Affiliate Coach, ISM Certified Mind Coach, Diploma from Harvard Business School in Specialisation in Management & Leadership, Diploma in Non-Verbal Behaviour & Communication and Advanced Body Language

In House Coaching

Coaching can be a very costly expense for many organisations from hourly rates to customised courses. Unfortunately, employees and managers frequently don’t have one to one access to an inhouse coach to assist them to reach their full potential.

Any employee being able to access an inhouse coach one or two days a week or month can have a huge effect on employee performance and state of mind.

In-house coaching helps develop talent and improve employee engagement and retention. But they do something more; they put out the signal loud and clear that the organisational culture is one of investment in people and belief in continuous learning.

Working in the corporate world for over 25 years taught me that when you have motivated and inspired employees, this will dramatically improve the way they perform in their roles, leading to greater job satisfaction, fulfilment and overall well-being.

“A recent business review claimed that the biggest benefit to employees, including pension contributions, free car parking, gym memberships was having access to a full time coach, this can have a huge effect on employee performance, state of mind, well-being and skills, enabling employees reach their full potential in their business lives leading to greater job satisfaction and career progression.”

State of Mind

We can achieve anything we want with the right attitude.”

Having the correct state of mind will take us from Having to do something to Wanting to do something.

Have you ever considered how your performance in your business each day is directly influenced by your state of mind?

How can a busy mind impact your productivity, creativity, resilience and ability to overcome challenges?

How does your state of mind impact your performance at work or in your business? 


Many of us find ourselves in motivational slumps that we have to work to get out of. Sometimes it’s like a continuous cycle where we are motivated for a period, fall out and then have to build things back up again.

There is nothing more powerful for self-motivation than the right attitude. You can’t choose or control your circumstance but can choose your attitude towards your circumstances.


The critical inner voice is an internal enemy that can affect every aspect of our lives, including our self-esteem and confidence, our personal and intimate relationships, and our performance and accomplishments at work.

These negative thoughts affect us by undermining our positive feelings about ourselves and others and fostering self-criticism, inwardness, distrust, self-denial and a retreat from goal-directed activities.

Business Performance Coaching

Reach your full potential

Performance coaching is about helping all people reach their full potential, in any area of their lives. How often do we think we know what we want to achieve, only to discover that gaps in willpower and self-discipline hold us back? 

Coaching helps people explore their motivation and overcome the obstacles that hold them back. It’s about both support and challenge. It’s particularly useful for the following: 

Career, Work, Business

  • Enhance your leadership skills 
  • Reach your outcomes
  • Transform your work mindset 
  • Reaching higher performance 
  • Maximising team performance 

Emotional and Physical Well-Being

  • Eliminate worries, stress and anxiety
  • Setting and reaching personal outcomes
  • Staying in the correct state of mind

Personal Growth

  • Improve self-esteem and confidence
  • Find your motivation
  • Realise your true potential

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Non-Verbal in Business

This is a captivating area of psychology and one that I believe has not been used to its full potential by people for business. Only law enforcement, some government agencies and world leaders are currently making use of the most up-to-date research in this arena. This is why I believe becoming more skilled in non-verbal is a tremendous asset in business or our personal lives.

Avoiding non-verbal cues is almost impossible, every interaction communicates thousands of non-verbal messages in the form of movements, assertive body language, expressions, and gestures. Many of these cues aren’t even perceived or processed consciously, but they don’t need to be consciously understood in order to have an impact. Whether people realise it or not, non-verbal cues can exert a huge influence over whether our communication is successful. We focus so much on what we’re going to say that we forget to think about how we’re presenting ourselves. Our non-verbal communication patterns are very important from the way we stand to the way we move our body, the way we dress all have a powerful impact on how we are perceived as communicators in the world of commerce.
I work with individuals and companies coaching people how to master their non-verbal behaviour, how to use and read body language, understand the importance of paralinguistics, reading peoples and colleagues non-verbal behaviour, using non-verbal to be and look more confident, how non-verbal plays a role in what impression you give to other people.
Non-verbal behaviour and communication is area of
expertise that can be a great addition to your knowledge in business, the ability to read people’s non-verbal behaviour and message, and to use and control your own is a huge
asset in today’s world. It sounds hard to believe, but around 20% of how we communicate with each other is through words, so that means that 80% of our communication is deemed “nonverbal.”
Being equipped with this knowledge you are not just making
decisions based on the words people are saying to you, but on their non-verbal message too.
A recent survey from CV-Library, revealed that a staggering 92.5% of candidates have got away with lying on their resume. What’s more, nearly three quarters of those said that they got the job as a result. Most people under normal circumstances, are not consciously aware of their non-verbal message, as such, they do not often use body language to lie or cover up the truth. This means that compared to words, non-verbal tends to be a more accurate reflection of what they truly feel or think. In cases when, what a person says is different from what his body language says, trust the nonverbal message more than the actual words. How to read body language is a key advantage in business in can help you choose the correct candidate, resolve conflicts more effectively, and spot any form of deception that might be harmful to your

“If we only depend on what people say verbally, we are not even close to understanding half of what is really going on”